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Buddypress email failed

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Hi,

We are encountering the following issue with our SMTP plugin: https://prnt.sc/lmsZYQvk71BO (Screenshot). We reached out to SendGrid support, and they confirmed that everything on their end is functioning properly, and the issue is not related to their service.

Could you please check what might be causing this issue and provide guidance on how we can resolve it?

Thank you for your help!

Best regards,


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